- Wed Oct 24, 2018 9:18 pm
#1642
Bird offers chargers two different ways to report scooters. They are called 'Mark Missing' and 'Report'. Here is how to use them.
Missing Birds
If you’ve arrived at the pin location of a Bird and you’re having trouble locating it, tap Alarm and the Bird will chirp. You can use this as a guide to the Bird's location. If you still can’t locate the Bird, tap Mark Missing to let us know that the location is not accurate. Birds that are marked missing are now removed from your Charger map.
Report
If you believe a Bird is in a place where it shouldn't be, such as an uncaptured Bird being held within a private residence, select the Bird, navigate to More Options, and select Report. Give us a detailed description as to what’s going on and our team will investigate.
When you report a Bird in the app for suspicious or fraudulent behavior, it flags Chargers for our review. Reporting a Bird is by far the most helpful thing you can do to fight fraud in your community, and we actively monitor these reports and use the data for warnings and suspensions.
Missing Birds
If you’ve arrived at the pin location of a Bird and you’re having trouble locating it, tap Alarm and the Bird will chirp. You can use this as a guide to the Bird's location. If you still can’t locate the Bird, tap Mark Missing to let us know that the location is not accurate. Birds that are marked missing are now removed from your Charger map.
Report
If you believe a Bird is in a place where it shouldn't be, such as an uncaptured Bird being held within a private residence, select the Bird, navigate to More Options, and select Report. Give us a detailed description as to what’s going on and our team will investigate.
When you report a Bird in the app for suspicious or fraudulent behavior, it flags Chargers for our review. Reporting a Bird is by far the most helpful thing you can do to fight fraud in your community, and we actively monitor these reports and use the data for warnings and suspensions.